Commercial Internet Services
Clearwave’s business internet services are flexible and fast to deploy by use of a fixed wireless modem that will be installed on the exterior of the business. These business internet services come with a standard STATIC IP address and technical support is provided by technicians here in Edmonton. We can usually respond to a service affecting issue within 2 hours of you notifying us.
Business Internet Services are classified into four tiers:
- Commercial Basic Service: meant for a small office of 1-5 users, bandwidth is best effort, no less than 50% of the advertised speed, good for retail, download speed is faster than upload speed (asymmetric)
- Commercial Standard Service: meant for an office of 5-25 users, bandwidth is expedited over any existing basic traffic, no less than 75% of the advertised speed, good for a standard small / medium office, bandwidth is symmetric - same upload speed as download speed
- Commercial Managed Service: meant for any size office in which bandwidth is crucial and bandwidth is expedited over all other user’s bandwidth, no less than 95% of the advertised speed, the wireless modem on site is also monitored, speeds are symmetric. Connection is monitored by our Network Operations Center.
- Backup Internet Service: meant for any size office in which Internet connectivity is crucial and failure of a primary service cannot be tolerated. Even fiber gets cut, so our wireless solution provides a level of redundancy connected to a National Tier 1 carrier that is not Shaw or Telus.
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Have an insight into your employee productivity...
While some down time is beneficial, too much distraction at work is costly. Additionally, as a free service, Clearwave can dig into your internet traffic and discover what your employees are really doing with their time. Simply contact Clearwave Technical Support at 780 669 9283 option 3 to have the report run for long term or short term reporting.
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Contact a customer service representative today!